Please read carefully before using the app.
EMERGENCY DISCLAIMER: This app is NOT for immediate crisis or emergency situations. If you are facing a life-threatening emergency or having suicidal thoughts, call 119, 1333, or 1929 (Sri Lanka) immediately.
There is no strict upper age limit, but you must be at least 13 years of age to use this platform. Users under the age of majority must have parental/guardian consent.
WeListeners links users with professionals via text, voice, and video. Our service supports mental well-being but does not constitute traditional clinical psychiatric care or emergency medical treatment.
You agree to communicate respectfully with counselors. Harassment or abuse toward a counselor will result in immediate termination of your account without a refund.
These terms are governed by the laws of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts of Sri Lanka.
For any inquiries regarding these terms, your data, or refunds, please contact our official representative: